Terms of Service

These Terms & Conditions ("Terms") govern your access to and use of the CreatorBay website and the services we provide. By using our website, contacting us, or engaging us for any service, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

CreatorBay is an influencer marketing agency that connects brands, events, and restaurants with creators and provides related services including campaign strategy, creative production, reel creation, and consultation.

The specific services we provide to a client are defined in a separate written agreement, proposal, statement of work, or email confirmation. These Terms apply in addition to any such agreement; in case of conflict, the terms of the signed engagement document will prevail.

• Influencer marketing campaigns for events, brands, and restaurants.
• Brand collaborations and creator outreach.
• Creative production and reel creation.
• Strategy and consultation.

By engaging CreatorBay, the client agrees to:

• Provide accurate, complete, and timely information, brand assets, and approvals needed to deliver the agreed services.
• Hold all necessary rights, licenses, and permissions for any materials, logos, trademarks, or content supplied to us.
• Pay agreed fees in accordance with the engagement document.
• Comply with all applicable laws and platform policies.

Unless agreed otherwise in writing, fees are invoiced as set out in the engagement document and are payable within the timeframe stated on the invoice. Late payments may delay deliverables and may attract interest as permitted by law. Fees once paid are non-refundable, except where required by law or expressly stated in the engagement document.

Where we coordinate creators on your behalf, the content produced by those creators is subject to the individual creator's style, judgment, and platform guidelines. We will make commercially reasonable efforts to align deliverables with the agreed brief, but we do not guarantee specific reach, engagement, conversion, or business outcomes.

All trademarks, logos, copy, designs, and other content on the CreatorBay website are owned by CreatorBay or its licensors and are protected by applicable laws. You may not copy, reproduce, or use them without our prior written consent.

Ownership of content produced under a specific engagement will be governed by the applicable engagement document.

By providing your phone number or initiating contact through WhatsApp, you consent to receive service-related messages from CreatorBay over WhatsApp, email, or phone in relation to your inquiry or active engagement. You may opt out at any time by replying "STOP" to a WhatsApp message or emailing us.

Use of WhatsApp is also subject to WhatsApp's own terms and policies.

Each party will keep confidential any non-public information shared by the other in connection with our work together and use it only for the purpose of performing the engaged services.

Our website and services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we make no warranties, express or implied, regarding the website or services, including their accuracy, reliability, or fitness for a particular purpose.

To the maximum extent permitted by law, CreatorBay's aggregate liability arising out of or in connection with the services will not exceed the fees paid by the client to CreatorBay for the specific engagement giving rise to the claim. CreatorBay will not be liable for indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or goodwill.

Either party may terminate an engagement in accordance with the terms of the applicable engagement document. We may suspend or terminate access to our website or services at our discretion if we reasonably believe these Terms have been breached.

Our work often relies on third-party platforms (e.g., Instagram, WhatsApp, payment providers). We are not responsible for outages, policy changes, or actions taken by these platforms that may affect campaign delivery or communication.

These Terms are governed by the laws of India, without regard to its conflict of laws rules. Any disputes will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

We may update these Terms from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of our website or services after an update constitutes acceptance of the revised Terms.

For any questions about these Terms, reach out to us: